Customer Testimonials

"This is the first time I have done business with you folks and would like to thank you for the high level of customer services shown. I do look forward to doing further business with your company in the future."
-Don U.
"You guys have been excellent!"
-Tom M.
"As your web page promised, you do provide the best customer support possible. This was my first time ordering from you and I will definitely recommend your site to as many people as possible. I was very pleased with the service I received, and would love for others to experience the same. Keep up the great work! By the way, after installing the memory I ordered, I can see a world of difference in my PC. Great products and service!"
-Brandon V.
"I just wanted everyone at Silicon Mountain to know that the people and the website are great. I purchased a memory upgrade for my daughter's computer and it installed right away and is running great. Your site helped answer all my questions and concerns about my purchase and installation. Keep up the great work!!!!!!!!!!!!!!!!!!"
-Walt D.
"I feel that in today's world people manage to find enough time to complain but can't seem to find the time to pay a well-deserved compliment. It's so rare to call a toll free number and get someone who actually likes what they do and are also very knowledgeable."
-Anne R.
"When I called your Customer Service department to both verify that there was indeed somebody to speak with at your company prior to ordering as well as to ask a question, I spoke with a knowledgeable, intelligible, professional and articulate person. This is generally not the case when calling many of your larger competitors, such as Dell. I will be happy to do more business with you in the future."
-Gary E.
"I would like to thank you very much for memory for Gateway Solo 5300. I'm very happy with the product and I'm also very happy with your cooperation. As my thank you I will advertise your services to others."
-Malgorzata B.
"The customer service is great and makes it worth doing repeat business with you guys."
-Carl C.
"Your good customer service earned you a bookmark on my web browser to your company's website for my future memory needs."
-Michael C.
"I just wanted to compliment your company on their great customer service and product. Your company had a great price and I was pleasantly surprised to receive a phone call the day I ordered to make sure I knew what I was getting. The best part it was shipped on Friday and I received it on Monday! I've already recommended Silicon Mountain to a co-worker who was looking for memory for her home computer. I hope Silicon Mountain continues to grow!"
-April S.
"Thank you so much for your outstanding customer service. We were floored when we received the replacement memory yesterday. It isn't often, unfortunately, that we have the pleasure of doing business with a company that responds like yours does."
-Stephanie S.
"I would like to thank you for your quick reply and help. I look forward to doing business with you."
-David A.
"Just a quick note to say how satisfied I am with your company. I ordered 3 memory boards yesterday, 1/26, at approximately 3:30 in the afternoon. I received my e-mail with shipping info and a FedEx number this morning. Estimated delivery was tomorrow, Friday at 7:00 pm. To my surprise, my order was delivered this afternoon at 2:45. Well done! I have already installed the boards into one machine and the PC booted up fine! Nice website, easy to order, excellent service by you and FedEx! I will definitely use your services again and will make recommendations to friends and family!"
-Sue D.
"I received the replacement memory today, and it works like a champ. Thanks for making the process of working with Silicon Mountain a painless experience. You've just made a loyal customer."
-Mike H.
"Wow! I continue to be impressed! I had no idea that such attention to customers was possible. Careful, this sort of thing could catch on! Fantastic speed of service! I received the RAM yesterday, and was able to install it after just a couple of minutes. The quick turn around time from order to installation was fantastic, and the price was well below any other that I found on the Internet. You certainly have me as a customer for life. Thanks so much!!!!"
-Tom R.
"I purchased a memory upgrade kit from you for my Dell Dimension 8200. I called around Albuquerque and got a lot of different stories, but nobody really knew how to help me. Dell has the memory, but their site wasn't nearly as user friendly, didn't isolate my memory specifically, and was twice your price (almost). When I called, the young lady who helped me could NOT have been more pleasant, knowledgeable, or helpful, and the boss was right there, pulling up my system and answering my questions even before I asked them. I placed the order Monday, received the memory today, Wednesday, installed it with absolutely no issues, and the computer booted up, found the memory and all is perfect. I can't remember the last time that I had a customer service experience to equal the one I had with your company! It's all too rare these days! I'm lovin' my new memory!"
-Marshall N.
"It has been so easy to do business with you guys. I've completed any surveys that I could but wanted you to personally know that this has been a great experience and I appreciate your help."
-Karen S.
"Just a word to tell that your website allowed me to identify my memory requirement, your delivery was swift, your instructions were excellent, and this complete novice was able to successfully install the upgrade. Thank you!"
-Paul P.
"Thank you so much for your prompt response. Your service is excellent and I will recommend your company without hesitation."
-Jim R.
"I have been more than satisfied by all the help you have given me. I have not had this kind of service with other on line purchases I have made."
-Robert T.
"I appreciate your fast help and fine service and will most certainly recommend Silicon Mountain as an excellent company with whom to do business."
-Karl H.
"Thanks for the support and the quick response. We will use you again for our memory purchases. The Web Site was the friendliest in selecting the correct memory."
-Brent J.

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